Frequently Asked Questions

How long do orders usually take to ship?

2-3 weeks within the US as each item is currently be made per order. For other countries it varies depending on where. We currently ship worldwide.

Do you accept returns?

If you're not completely satisfied with your order, Ximu accepts returns of merchandise that is unworn, unwashed, undamaged or defective with all original packaging and tags purchased online at ximugolf.com for full refund within 30 days of the original purchase. Refunds will be made in the form of the original payment.

Do you offer exchanges?

If you need a bigger or smaller size, Ximu accepts exchanges of merchandise that is unworn, unwashed, undamaged or defective with all original packaging and tags purchased online at ximugolf.com for full refund within 30 days of the original purchase.

I need help with something else.

Feel free to contact us here with any other questions and we will gladly assist you.